Refund and Return Policy

At NewClickBeauty, customer satisfaction is our priority. While we do not offer refunds, we are happy to assist you with product replacements under certain conditions. Please read our policy carefully to understand how we handle returns and replacements.

1. Eligibility for Replacement

A product may be eligible for replacement if:

• It arrives damaged or defective.
• The wrong product is delivered.
• There are missing items from your order.

2. Conditions for Replacement

To qualify for a replacement:

• You must raise the request within 7 days of receiving the product.
• The product must be unused, in its original packaging, and include all accessories and tags.
• Proof of purchase (e.g., invoice or order confirmation) must be provided.\
• For damaged or defective items, clear photos or videos must be shared with us during the replacement request.

3. NonEligible Items

Replacement requests will not be accepted for:

• Products damaged due to misuse, negligence, or unauthorized repairs.
• Items that are not in their original condition.
• Products purchased during clearance or special promotions, where returns/replacements are explicitly restricted.

4. How to Request a Replacement

•  Contact our customer support team at https://newclickbeauty.com/contact/ within the eligibility period.
•  Provide details of your order and describe the issue. Attach any supporting evidence (photos or videos).
•  Our team will review your request and guide you through the replacement process.

5. Final Decisions

All replacement requests are subject to review and approval by NewClickBeauty. We reserve the right to deny a replacement if the conditions outlined above are not met.

Thank you for choosing NewClickBeauty. We are committed to ensuring your satisfaction with every purchase!