Privacy policy

1. Introduction

NewClickBeauty ("we", "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you use our website, create an account, or place an order. It should be read together with our Terms of use.

2. Information we collect

• Account & authentication: email address (and related profile fields you provide), authentication events, and session data managed by our auth provider.
• Orders: name, phone, shipping address, cart contents, order totals, payment status, and transaction references needed to fulfil your order.
• Payments: payments are processed by PhonePe Payment Gateway. We do not store your full card or UPI credentials on our servers. PhonePe processes payment data under its own privacy policy: PhonePe privacy policy.
• Technical data: IP address, device/browser type, basic logs, and cookies or similar technologies needed to operate and secure the Service.

3. How we use information

• To create and maintain your account and sign you in securely.
• To process orders, collect payment, ship products, and provide support.
• To send transactional messages (e.g. order confirmation, OTP for login).
• To detect, prevent, and investigate fraud, abuse, or security issues.
• To improve the Service, comply with law, and enforce our terms.

4. Legal bases (where applicable)

Where required by law, we rely on appropriate bases such as performance of a contract (processing your order), legitimate interests (security and service improvement), and consent (for example, where you opt in to marketing, if offered).

5. Sharing and processors

We share information with service providers who help us run the Service, including hosting, database, email delivery, and payment processing (e.g. PhonePe for payments). We require processors to protect personal information and use it only for the services they provide to us.

6. Retention

We retain information for as long as needed to provide the Service, meet legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data category and legal requirements.

7. Your choices and rights

Depending on applicable law, you may have rights to access, correct, delete, or object to certain processing of your personal information, and to lodge a complaint with a supervisory authority. To exercise rights, contact us via Contact. We may need to verify your request.

8. Security

We implement reasonable technical and organisational measures to protect personal information. No method of transmission over the Internet is 100% secure; we encourage you to use strong passwords and protect your devices.

9. Children

The Service is not directed to children under the age of 18 (or the age of majority in your jurisdiction). If you believe we have collected information from a child, please contact us and we will take appropriate steps.

10. International transfers

Our infrastructure and processors may be located in India or other countries. Where personal information is transferred, we take steps consistent with applicable law to ensure appropriate safeguards where required.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above when we do. Material changes may be communicated through the Service or by email where appropriate.

12. Contact

Privacy questions: Contact us.